<div class="fusion-fullwidth fullwidth-box fusion-builder-row-5-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:rgba(255,255,255,0);--awb-flex-wrap:wrap;" > <div class="fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> Acknowledge of the grievance shall be done as early as possible but not later than 8 hours . If required, ensure confidentiality for the student throughout the process.

<div class="fusion-fullwidth fullwidth-box fusion-builder-row-5-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:rgba(255,255,255,0);--awb-flex-wrap:wrap;" > <div class="fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> After investigation, the committee will decide on the appropriate action or solution. This may include mediation, academic accommodations, recommendations for policy changes, or disciplinary action if necessary.

<div class="fusion-fullwidth fullwidth-box fusion-builder-row-5-8 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:rgba(255,255,255,0);--awb-flex-wrap:wrap;" > <div class="fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> If a student is dissatisfied with the resolution or feels that the grievance was not addressed appropriately, they may submit an appeal to university ombudsman. The appeal must be submitted within 7 days of receiving the committee's decision. The higher authority will review the case and issue a final decision, which will be binding.

<div class="fusion-fullwidth fullwidth-box fusion-builder-row-5-9 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:rgba(255,255,255,0);--awb-flex-wrap:wrap;" > <div class="fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> All grievances and their resolutions will be documented and maintained by the convener. Periodic reports will be submitted to the university administration, outlining the number, nature, and outcome of grievances.

Special Grievance Redressal Committee - KIIT Deemed to be University

Q: Investigation and Review

<div class="fusion-fullwidth fullwidth-box fusion-builder-row-5-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:rgba(255,255,255,0);--awb-flex-wrap:wrap;" > <div class="fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> Within 1 – 2 working days of acknowledgment, the committee shall investigate the issue by gathering facts, consulting relevant parties, and reviewing any evidence. The committee may request additional documents or a personal meeting with the student and other involved parties.

Q: Timeline for Resolution

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> Grievances will be resolved within a reasonable time frame , but within 07 working days , depending on the complexity of the issue. For complex cases, a timeline extension may be requested from the undersigned and communicated to the student.

Special Grievance Redressal Committee : INTERNATIONAL STUDENTS

A special grievance redressal committee is constituted as requested by the international students to address their grievances and ensure timely and fair resolution. The committee comprises of the following members and aims to promote a supportive, transparent, and inclusive environment for all international students.

Members of the Committee

Srinivas Patnaik
Professor & Dean, KSBT

Chairman

Sudipta De Sarkar
Dean (IE, SA & Admissions), KLS

Member

P.K.Patnaik
Chief Proctor

Member

Shyam Sundar Behura,
Addl. Registrar (SAA)

Member

Anita Pati
Assoc. Professor, SAS (Chemistry)

Member

Debraj Pradhan, Director General, IRO

Member & VC Nominee

NAME	POSITION
Prottay Mazumder, Roll No : 2207030, Tech in Electronics & Electrical Engg.	Member
Alchinda Noemy De Rogerio, Roll No : 23116037, BA (Economics)	Member
Aalok Bhagat, Roll No : 2301075, Tech in Civil Engineering	Member
Hewa A Ravindu Athapaththu, Roll No : 2452002, M.Tech in Power Electronics & Drives	Member
Dr. Samuel Rout, Asst. Director, IRO	Convener

If you have any concerns or issues that need addressing, please do not hesitate to contact at

Dr. Samuel Rout, Assistant Director, IRO
Phone No : 77353 89456, Email : [email protected]

This applies to all international students enrolled at the institution and encompasses grievances related to academic, administrative, social, and personal issues that affect their well-being.

This Special Grievance Redressal Committee shall ensure that international students have a transparent and efficient mechanism to address their concerns. It aims to maintain a respectful and harmonious environment by promptly addressing issues and providing timely resolutions.

Procedure

Grievance Registration

The committee shall provide an accessible platform (online form, email, or in-person submissions) for international students to register the grievances. For in-person registration of grievance a suitable desk shall be opened in the IRO, Campus – 20.
The student must clearly specify the nature of the grievance, including relevant details such as dates, persons involved, and any supporting documentation or evidence.

Acknowledgment

Acknowledge of the grievance shall be done as early as possible but not later than 8 hours.
If required, ensure confidentiality for the student throughout the process.

Investigation and Review

Within 1 – 2 working days of acknowledgment, the committee shall investigate the issue by gathering facts, consulting relevant parties, and reviewing any evidence.
The committee may request additional documents or a personal meeting with the student and other involved parties.

Resolution Process

After investigation, the committee will decide on the appropriate action or solution.
This may include mediation, academic accommodations, recommendations for policy changes, or disciplinary action if necessary.

Timeline for Resolution

Grievances will be resolved within a reasonable time frame, but within 07 working days, depending on the complexity of the issue.
For complex cases, a timeline extension may be requested from the undersigned and communicated to the student.

Communication of Outcome

The final decision will be communicated to the student in writing, along with any proposed actions or resolutions.
If the grievance cannot be resolved at this level, the student will be informed about the option to appeal the decision to a higher authority (e.g., university ombudsman or legal counsel).

Confidentiality and Ethical Standards

All members of the committee must respect the confidentiality of the grievance and its associated details.
No retaliation or discrimination shall occur against students who file grievances.
The process will be fair, impartial, and free from any bias based on race, gender, nationality, or religion.

Appeals Process

If a student is dissatisfied with the resolution or feels that the grievance was not addressed appropriately, they may submit an appeal to university ombudsman.
The appeal must be submitted within 7 daysof receiving the committee's decision.
The higher authority will review the case and issue a final decision, which will be binding.

Documentation

All grievances and their resolutions will be documented and maintained by the convener.
Periodic reports will be submitted to the university administration, outlining the number, nature, and outcome of grievances.

Special Grievance Redressal Committee : INTERNATIONAL STUDENTS