Student-Centric Care at KIIT

KIIT offers an inclusive, safe, and supportive campus for holistic development. We maintain zero tolerance for ragging and harassment, and we place your academics, security, health and wellbeing at the heart of our University. Use this page to quickly find help for academic, personal, physical, or psychological needs—on campus and online.

1
Tutor Mentor (Primary Point of Contact)
Mentoring

Your Tutor Mentor is your first line of support for academics, personal matters, and wellbeing. They act as your University guardian for advice, assistance, and encouragement.

2
Compliance Cell (School-Level Support)
Academic Support

Each School’s Compliance Cell supports students with academic, examination, and wellbeing needs. For examination issues, contact your School’s FIC (Examination) or Assistant COE via the Compliance Cell.

3
Counselling Cell (Multi-Tier Mental Health Support)
Wellbeing

Dedicated counsellors, psychologists, and psychiatrists are available to listen, guide, and support you. Contact your School-level Counselling Cell via your FIC (Counselling) or Head of School.

University Counselling Cell: 8917531469[email protected]
Location: CRIPP Building, opposite Gate-2 of Campus-3 (near the Post Office).

4
Online Student Counselling (Anonymous via KIIT Care)
Online

Access online psychological support with complete anonymity through KIIT Care on the SAP Portal.

Open SAP Portal
5
Cyber Helpdesk (Security, Bullying & Threats)
Safety

Report cyber-bullying, threats, or security incidents to the University Cyber Helpdesk for immediate assistance.

Tip: Be cautious of suspicious emails and avoid unknown links; report phishing to the ICT Helpdesk promptly.

6
ICT Helpdesk (Network, Software & Hardware)
Digital

Email [email protected] or visit the Central ICT Cell (Ground Floor, Campus-6).

7
SAP Helpdesk
Digital

For SAP issues, write to [email protected] or visit the EAM Office (1st Floor, Campus-6).

8
Career Counselling & Placement Support
Careers

The Kareer School provides skill development, higher-education guidance, pre-placement and communication training.

Location: Ground Floor, Administration Block, Campus-7

10
Yoga & Fitness
Wellbeing

Join on-campus yoga classes and use the gym, pool, and courts. Enrol via Sports Department (Campus-13) or contact:

13
Grievance Helpdesk & Portal
Escalation

Contact your Mentor and School Compliance Cell first. If needed, escalate via the University Grievance Portal.

International Students: Use the Special Grievance Redressal Committee for International Students (SGRC-IS). Visit the IRO (Campus-20, Library Building) or email [email protected].

14
Internal Complaints Committee (ICC)
Safety

The ICC addresses complaints of sexual harassment and promotes a safe, gender-sensitive campus.

Details & members: University Portal
Office: 6th Floor, Campus-20 (Library Building)
Helpline: 8114380770

15
Anti-Ragging Committee
Zero Tolerance

Report ragging immediately. Strict action is taken as per University policy.

Helpline: 8114382202

16
Anti-Ragging Squad (Proactive Monitoring)
Prevention

The Squad monitors sensitive areas (hostels, canteens, common spaces), conducts surprise inspections, and responds promptly to reports.

17
Fretbox: Hostel Management & Leave
Hostels

Use the Fretbox app for all hostel-related services and leave applications. Download from your app store and log in with your registered mobile number.